Effective Date: January 2025

JR PHOENIX LTD ("we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website.

We collect the following types of information:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Shipping address
• Payment Information:
  • Payments are processed through Stripe. We do not store credit card details on our servers. Stripe’s privacy policy governs the collection and use of payment information.
• Browsing Data:
  • Information collected through cookies, including browsing behavior, IP address, device information, and other analytics data.

• To fulfill and manage your orders
• To provide customer service and support
• For marketing and promotional purposes (with your consent)
• To analyze and improve the website’s performance and functionality
• To detect and prevent fraud

We use cookies and similar tracking technologies to:

• Improve your browsing experience
• Track website performance
• Provide personalized ads and marketing messages
• Collect analytics data for understanding user behavior

You can manage or disable cookies through your browser settings.

We do not share your personal data with third parties, except as required by payment processing through Stripe or as required by law.

• Marketing Emails: You can opt out of marketing communications by following the unsubscribe link provided in our emails or by contacting us directly.
• Data Deletion and Access: Currently, users do not have the option to request data deletion or access.

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and other technical safeguards.

Our website is intended for users of all ages. However, if we become aware that personal information of a child under the age of 13 has been collected without parental consent, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you via email and update the effective date at the top of this policy.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

JR PHOENIX LTD
Suite A
82 James Carter Road
Mildenhall
IP28 7DE

Email: queries@jrphoenix.com